Quality Policy (Revision VII)
Thailand Smelting and Refining Co., Ltd.
The company is committed to establishing, implementing, and maintaining a quality policy that meets the needs of the business and supports its strategic direction. The policy should provide a framework for setting quality objectives, include a commitment to satisfy applicable requirements, and continually improve the quality management system.
Consistent with this commitment, Thaisarco will produce high-quality pure tin and value-added tin products, by-products, and trade other non-ferrous metals and chemicals as its strategic direction.
In order to implement the above policy, the company shall:
1. Control all of its processes to produce finished goods to the required standard. |
2. Coordinate and collaborate internally and externally to provide outstanding service to its customers at all times. |
3. Seek out and adapt continuously to the changing requirements of its quality system. |
4. Train and develop its staff, thereby enhancing their skills and competence to maintain and improve the quality system. |
5. Require each department to establish annual quality objectives for which they are accountable, and continue to practice the principles of Total Quality Management. |
6. Continue to manage its business processes to fully comply with all of the requirements of ISO 9001 (Updated version). |